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			<h1><a href="/"><img id="os" src="/images/os.gif" alt="OneSource Logo" /> Customer Services Group</a></h1>
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				<a href="/contactus.asp" title="Contact Us">Contact Us</a><span class="wcag-10-5-p3"> | </span><a href="/faq.asp" title="FAQ">FAQ</a><span class="wcag-10-5-p3"> | </span><a href="/bbtraining.asp" title="Training">Training</a><span class="wcag-10-5-p3"> | </span><a href="/sdk.asp" title="AppLinkSDK ">AppLink SDK</a><span class="wcag-10-5-p3"> | </span><a href="/news.asp" title="News">News</a><span class="wcag-10-5-p3"> | </span><a href="/whoweare.asp" title="About Us">About&#160;Us</a>
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				<a href="/password.asp" title="Logon to MySupport">Forgot Your Password?</a>
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			<h2>Contact Customer Services</h2>
			<p>Contact Customer Services using the <a href="/emailus.asp" title="Tell Us What You Think">Feedback Form</a> or email <a href="mailto:osfeedback@onesource.com" title="Send an email to osfeedback@onesource.com">osfeedback@onesource.com</a>.</p>
			<h3>US</h3>
			<p>+1 800-433-0287<br/>+1 978-318-4650</p>
			<p>Monday - Friday<br/>4:00 <span class="ustimecaps">AM</span> - 8:00 <span class="ustimecaps">PM</span> EST/EDT</p>
			<h3>UK</h3>
			<p>+44 (0) 800 389 4265<br/>+44 (0) 207 415 7721</p>
			<p>Monday - Friday<br/>9.00 a.m. - 1.00 a.m. GMT/BST</p>
			<h3>Central Europe &amp; EMEA</h3>
			<p>+44 (0) 207 415 7721</p>
			<p>Monday - Friday<br/>10:00 - 02:00 CET/CEST</p>
			<h3>Asia Pacific</h3>
			<p>Email <a href="mailto:osfeedback@onesource.com" title="Send an email to osfeedback@onesource.com">osfeedback@onesource.com</a>, chat online with Customer Support using <a href="http://server.iad.liveperson.net/hc/10172293/?cmd=file&amp;file=visitorWantsToChat&amp;onlineURL=http://mysupport.onesource.com/onlineSurvey.asp&amp;site=10172293&amp;byhref=1" onclick="javascript:window.open('http://server.iad.liveperson.net/hc/10172293/?cmd=file&amp;file=visitorWantsToChat&amp;onlineURL=http://mysupport.onesource.com/onlineSurvey.asp&amp;site=10172293&amp;referrer='+document.location,'chat10172293','width=472,height=320');return false;" title="Chat with Live Support">LiveSupport</a> (you will need to be logged in to Business Browser or have your UserID and Password ready) or use the Feedback links in <a href="http://logon.onesource.com" title="Access Business Browser">Business Browser</a>.</p>
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			<div class="liveperson"><a href="http://server.iad.liveperson.net/hc/10172293/?cmd=file&amp;file=visitorWantsToChat&amp;onlineURL=http://mysupport.onesource.com/onlineSurvey.asp&amp;site=10172293&amp;byhref=1" onclick="javascript:window.open('http://server.iad.liveperson.net/hc/10172293/?cmd=file&amp;file=visitorWantsToChat&amp;onlineURL=http://mysupport.onesource.com/onlineSurvey.asp&amp;site=10172293&amp;referrer='+document.location,'chat10172293','width=472,height=320');return false;" title="Chat with Live Support"><img src="http://server.iad.liveperson.net/hc/10172293/?cmd=repstate&amp;site=10172293&amp;imageUrl=http://service.onesource.com/images&amp;ver=1" width="175px" height="64px" alt="" /></a></div>
			<h2>Live <a href="http://server.iad.liveperson.net/hc/10172293/?cmd=file&amp;file=visitorWantsToChat&amp;onlineURL=http://mysupport.onesource.com/onlineSurvey.asp&amp;site=10172293&amp;byhref=1" onclick="javascript:window.open('http://server.iad.liveperson.net/hc/10172293/?cmd=file&amp;file=visitorWantsToChat&amp;onlineURL=http://mysupport.onesource.com/onlineSurvey.asp&amp;site=10172293&amp;referrer='+document.location,'chat10172293','width=472,height=320');return false;" title="Chat with Live Support">Support</a></h2>
			<p><em>Registered Users Only</em></p>
			<p>LiveSupport provides registered users with the ability to connect and directly communicate with OneSource support through your browser. No additional software or downloads are required to use LiveSupport as it's a standard browser tool - if you can use Business Browser you can use LiveSupport.</p>
			<p class="date">OneSource Customer Services</p>
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			<p class="tagline">Information. Insight. Advantage.<abbr title="Service Mark"><span class="sup">SM</span></abbr></p>
			<p><a href="http://www.onesource.com/about/content_63.asp" title="About OneSource">COMPANY</a> | <a href="/sitemap.asp" title="Site Map">SITE MAP</a> | <a href="/contactus.asp" title="Contact OneSource Customer Services">CONTACT US</a> | <a href="/emailus.asp" title="Submit Feedback">FEEDBACK</a></p>
			<p>&#169; Copyright 2006, <a href="http://www.onesource.com/" title="Copyright">OneSource</a> | <a href="http://www.onesource.com/p3p/p3p.htm" title="Privacy Policy">Privacy Policy</a></p>
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